If you'd like to speak with an information and referral specialist, the following helplines can assist you in locating services.
In April 2008 New York City announced the expansion of 311 to include information and referrals
for social services provided by nonprofit and community-based organizations in New York City.
All calls to 311 are answered by a live operator, 24 hours a day, seven days a week.
Immediate access to translation services in over 170 languages is available.
In any borough of New York City call 311
Outside of New York City, call (212) NEW-YORK (212-639-9674)
In addition, the following helplines can assist you in locating services:
Elder Care
NYC Department for the Aging (212) 442-1000
Child Abuse
National Child Abuse Hotline (800) 422-4453
NY State Child Abuse & Maltreatment Hotline State Central Register (SCR) (800) 342-3720
Outside NY State (518) 474-8740
Prevent Child Abuse New York Prevention Information Resource Center/Parent Helpline (800) 342-PIRC
Child Care
Child Care Resource and Referral Consortium (888) 469-5999
Local Helplines